Reporting / Tracking

Co-Pay Programs

Sample Vouchers

Debit Cards

Rapid Rebates

Sample Cards

Universal Cards

Pharmacy Checks

Program Management

Optimized Support

Strategic Tools > OPTIMIZED SUPPORT

TrialCard will work with you to determine the best mix of services and support, so you receive the greatest effectiveness, convenience and optimal impact for your brand’s program.

Fulfillment. Warehousing, assembly, and national delivery of all components in a program. TrialCard's fulfillment process provides you control over the "how, when, and where" of program execution.

Graphic Design and Production. TrialCard provides pharmaceutical marketers with concept and design services, or acts as a specialty vendor to your agency. TrialCard design and production services include all aspects and components of a promotional program, including: vouchers, coupons, cards, sample kits, carriers, web design, and integration.

Interactive Voice Response (IVR). Automated telephone support of programs for consumers, pharmacists, physicians, and sales representatives. The IVR provides voucher and card activation services and offers opt-in capabilities for survey collections.

Live Call Center. Agent-led telephone support of programs for consumers, pharmacists, physicians, and sales representatives. TrialCard customer support agents provide voucher and card activation services, administer surveys to consumers who opt-in, and answer questions from callers. The call center is located just steps away from the program’s project management team, allowing for real-time communication and training when changes are made.

SmartTrac™: When you need to know where and how your product is being used, TrialCard SmartTrac technology will allow you to see the rep, physician, pharmacy and even the patient activity.

TrialCard® Activation: Who is the patient? With TrialCard Activation, you can ask patients to join your CRM program and also provide them with pertinent, additional product information.