TrialCard Support Services
TrialCard offers a variety of services to support your programs. The ability to select from the following services allows you to create the best program for your brand. TrialCard works with you to determine which services are optimal for your program.
Project Management TrialCard provides a dedicated project manager to every program, regardless of size. From concept design to final analysis, project managers serve as central contacts and guarantee that programs start on time, within budget, and with the attention to detail that makes your job easier.
Graphic Design and Production TrialCard provides pharmaceutical marketers with concept and design services, or acts as a specialty vendor to your agency. TrialCard design and production services include all aspects and components of a promotional program, including: vouchers, coupons, cards, sample kits, carriers, web-design, and integration.
Payment in Product TrialCard works with one or more wholesalers to convert existing product into capital for financing promotions.
Fulfillment Warehousing, assembly, and national delivery of all components in a program. TrialCard's fulfillment process provides you control over the "how, when, and where" of program execution.
Interactive Voice Response (IVR) Automated telephone support of programs for consumers, pharmacists, physicians, and sales representatives. The IVR provides voucher and card activation services and offers opt-in capabilities for survey collections.
Live Call Center Agent-led telephone support of programs for consumers, pharmacists, physicians, and sales representatives. TrialCard customer support agents provide voucher and card activation services, administer surveys to consumers who opt-in, and answer questions from callers.
Web-Based Response Automated web-based support of marketing programs for consumers, pharmacists, physicians, and sales representatives. Web-based response services activate vouchers and cards and administer surveys to consumers who opt-in.
Data Collection and Data Mining Database development, custom data collection, and comprehensive reporting capabilities. TrialCard delivers data that helps you measure success and improve program designs.